The vendor places for the delivery the service of DHL Time definite.

The contribution for the transport is calculated in an automatic way depending on the weight, and the volume of the products inserted on the trolley to the destination of the customer who has made the order.
Will together with the product be delivered she invoice and/or Fiscal Receipt of purchase.

Upon the delivery the consumer will have to verify lt the integrity of the hills and the correspondence of the hills shown with those on the vector letter.

In case of unlikeness the consumer will have to refuse the goods and to contest such difference directly to the vector.

Only in case of correspondence for the number of the hills and verified the integrity some parcels, the consumer will have to sign the delivery note, as such action involves the acceptance without good reserves.

The delivery times can range workdays from a minimum of 1 day to a maximum 5 workday, from next day afther order transmission, second as disposed from article. 6 D.L.vo 185/99.

The vendor does not assume himself no responsibility for the imputable inefficiencies because of strength big than any nature or kind, the case is not able to give execution in the times agreed upon to the contract.

The parcel transport and/or goods are made in all word. I delivery times can change according to the resort of the volume and the good weight.

On average products are delivered in two/three workdays; still remaining the take up of Pratesi S.n.c. Di Pratesi Ezio & C. to have the timings shown respected, under no circumstances the same one will be responsible for any delays.

1. the parcel integrity and what am not damaged, wet, and both in compliance with the normal features of a parcel.
2. the correspondence of the number of hills shown with those on the vector letter.
3. The delivery document signature behaves the acceptance without reserves of the goods by the customer.
4. Any disputes must be immediately and you raise to the vector; in the absence of these, the product considers himself delivered correctly; all the documents contained in the parcel have to be preserved.
5. The dispute of the và parcel done before to the carrier what to delivered calling if available a placed at disposal, or at the next place of business toll-free number or any other number. Send through email the dispute to info@pratesi.info or via Fax to the number +39055860331 equipped with photo later, now and day of the delivery, number of practice left again by the carrier what to delivered.
6. Superior disputes will be not accepted are 5 days old from receipt.