I am so happy with Pratesi. I have purshased Two handbags so far, and every experience was wonderful. The shipping and delivery was very fast. The quality of the products is awesome. I am in love with this brand. I discovered it during my trip to Florence, Italy, and I can't wait to be able to buy more. The only negative thing to add, is the fact that some handbag colors are never available online. Five stars to Pratesi!!!!!!